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Influencing The Interaction DVD-based Training Course

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Uploaded by on Apr 13, 2011

http://www.telephonedoctor.com or call 800.882.9911. Access Web-based delivery of these same courses at: http://www.serviceskills.com

America's Favorite Series Of Customer Service Training DVDs. This title is part of the 18 module library from Telephone Doctor® Customer Service Training.

Copyright © Telephone Doctor, Inc., St. Louis MO, All Rights Reserved.

Best selling customer service training course identifies six practices which will help service providers offer a more positive experience for their customer. From showing patience and tolerance to a senior citizen to the importance of avoiding common distractions in the workplace, this program raises awareness about how each team member contributes to a positive interaction.

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Education

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Standard YouTube License

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