Solid Cactus Call Center Promo

The other day, I was in search of a specific case for my iPhone. The one I had been using was the best I ever had, but after a year it was pretty worn. I did a search and found several stores that had it, but only two had it in stock. I ordered from the lower priced retailer and waited patiently for it to arrive via Next Day Air which I paid for.

Unfortunately, that next day has yet to come.

I emailed the customer service address thats on the site, replied to the order confirmation I received and called their customer service number which is just a voice mailbox. Much to my chagrin, I never received a follow-up to any of my communications and Im still caseless.

Join me and Katrina Domkowski and Rebecca Pokorny from Solid Cactus Call Center in this short video where we explain the importance of providing service where service is due and how we can help make your customers happy.. one at a time.

Category:

Science & Technology

Tags:

• ecommerce
• e-commerce
• call center
• callcenter
• outsourced call center
• virtual office
• answering service
• solid cactus
• solidcactus