Farm Credit Services of America made Pivotal CRM the nervous system for their customer relationship management program. Today FCSAmerica presents a unified view of the customer across the organization—including field sales representatives, retail office employees, and management. Across all direct communications channels, including email, phone, and face-to-face, Pivotal CRM is integrated with numerous back-end database systems, supports business change seamlessly with no end-user disruption, and is optimized for Intel®, Microsoft®, and the Internet. http://www.cdcsoftware.com/en/Company/News-and-Events/Press-Releases.aspx
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