Banker Explains Customer Service

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Uploaded by on Jun 25, 2008

Georgia banker Harold Westbrook learned customer service principles from his father, who operated a Texaco service station. Harold describes his father's legacy in an interview by communication expert Dr. Bill Lampton.

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Uploader Comments (doclampton)

  • Thanks for your interest. I completed my degree program in Speech Communication at Ohio University, located in Athens, Ohio.

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  • Hi Bill,

    What exactly do you have a Ph.D. in?

    Also, what college did you receive this degree from?

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