How to fix HP Printer Error 13.20.00 in HP 4200 4250 4300 4350 Series Printer

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Uploaded by on Mar 4, 2010

Fixing HP printer paper jam error. Upon start-up, HP printer will display ERROR 13.20.00 JAM TRAY 2. HP 4200 4250 4300 4350 Series Printer (Refurbished HP printers http://www.ValstarPrinters.com) Upon clearing jam and still receiving this error messages, this fix will clear it up in most instances.

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Uploader Comments (ValstarPrinters)

  • The 13.20 is technically a power on jam. It could be just about any sensor anywhere in the printer in a wrong state. If the wrong fuser is installed, the sensor could be sending the wrong message (wrong sensor/different wiring) and thus give the error.

    From our experience it's most commonly the paper sensor that's stuck.

    If this error shows up after installing a new fuser, yes, verify you have the proper fuser installed.

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  • Thank you, thank you, thank you so much for this video! I was able to fix my office printer myself without bothering the building tech guy;-)

  • thank you, thank you!

  • Thanks for putting this up. Very helpful!

  • Well instructed, very useful. Thx alot man!

  • Tried the first method on 4015 printer. Worked a treat. Great video

  • Thanks for a great little video, you saved me a lot of time and frustration

  • Yep it was the paper feed path sensor. Had to push it back in place just like in the video. Thanks!!!

  • Great tip, I just fixed a Paper Jam error on a HP Laserjet 4015 printer. It was a small piece of paper that was so hide that I didn't see it not even disassembling the printer, Thanks so much !!!

  • Thank you so much! Some smart *** guy at work wouldn't help me, just offering snarky comments, so I was determined to figure it out. Your video saved my rep! lol last thing he said to me was "Keep at it, you'll figure it out sooner or later," and I replied, "Of course I will, I'm a GIRL!" Needless to say, the printer is working just fine now. (sticking tongue out at worthless guy) lol

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