Part 1 of TRADE best practice benchmarking and certification.
Presentation by Dr Robin Mann, Business Excellence Global Conference, Singapore, 2-3 November 2009. (Refer to http://www.coer.org.nz for TRADE best practice benchmarking & business excellence research, http://www.bpir.com for benchmarks, best practices and networking)
Great Video.
Regards
Deb Brahma from India.
debashishbramha 2 years ago