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The IBM System/360 Business Case

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Uploaded by on Aug 29, 2008

[Recorded August 14, 2008]
Professor Richard S. Tedlow of Harvard Business School and a Trustee of the Computer History Museum discusses the story of IBM, the leading technology company in the 1960s, taking a huge risk in developing a new family of computers -- a financial investment approximately three times its 1960 annual sales. In 1966, Fortune magazine called this "perhaps the riskiest business judgment" of the era.

In 1964, IBM held press conferences around the world, where Thomas Watson, Jr., the Chairman and CEO announced that the new System/360 was "a sharp departure from the concepts of the past." The System/360 was six separate, compatible machines, with interchangeable memories, providing 19 different combinations, and a total of 40 peripherals. No other company had ever introduced six computer models of totally new design, at one time, in a technology never tested in the marketplace, and with programming abilities of the greatest complexity.

Watch Professor Richard S. Tedlow facilitate a lively, interactive discussion, which analyzes this very high risk, very high reward business decision. With history as the teacher, Tedlow asks probing questions as he leads a live audience discussion through topics including:
- Why would a company that's leading the market attempt a project of such immense financial and technological risk?
- What were the key success factors for the IBM 360? What was the "secret sauce" in the company culture that allowed its people to succeed with this startling innovation?
- Why was it possible for a non-technical CEO, like Watson to manage such a technologically complex project? Would this be possible in today's technological climate?
- What can modern technology leader like Google and Microsoft learn from this lesson?
- What can other great companies learn about change and innovation from this business decision?

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Science & Technology

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Top Comments

  • This is very interesting as I grew up about 5 miles from Endicott. If anyone from the Museum is listening, in the future can you deliver electric shocks after every Republican joke? I'm not one, but for pete's sake, does everything have to contain somebody smarmily tearing someone down? I came here to learn about history, not assuage the insecurities of college professors.

  • Fascinating. I love this channel, very informative and exactly what I want.

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  • excellent work!

  • super

  • hear! hear!

  • Five now...

  • Good to know there are 4 other weirdos out there who like this stuff as much as I do :)

  • It helps for the assignment or research on the history of computer.

  • IBM should redo that song.

  • open source... for sure must be one of the greatest things to happen to computer engineering... awesome video!

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