Handling Difficult People

How do you deal with difficult people? One of the most important lessons to learn is that you don't cope with difficult people, you handle them. Brown describes 4 types of difficult people: the attacker, the complainer, the know-it-all and the ineffective.

This video draws from Brown's audiobook "Handling Difficult People" which is available for download on Audible.com
and iTunes.

Deaver Brown is Author of many audiobooks and media publications. He is Publisher of Simply Magazine, Co-founder of the Umbroller Stroller Company that manufactured the first folding baby stroller, and much more. For more information go to DeaverBrown.com.

Category:

Howto & Style

Tags:

• handling
• difficult
• people
• deal
• with
• strategy
• co-workers
• aggressive
• types

[TadRapidly]

If someone who was mentally retarded "insulted" you, you would easily forgive it because you know that that person is confused. Well, ANYONE who is wrapped up in blaming, projecting, marginalizing, mocking, laughing at, insulting or otherwise demeaning their fellow human-being is VERY CONFUSED. So when YOU react to THEIR confusion with blame, bitterness, annoyance, etc, etc, then YOU are taking on the SAME PERSONA as your "enemy". That is the cycle that creates war. Is that hard to see for you?

[TadRapidly]

What is being hurt when someone "insults" you? An IMAGE that you have about yourself. That's all.

[bostongal24]

i can't stand difficult people! thanks for the tips!

[TheyDontSee]

I disagree completely about the ineffectual. I have a coworker that does NOTHING... and you say it doesn't affect me.... actually it does because I end up with a long line of customers while she sits around chatting on her phone or flipping through a zine. So I do my work and HER work. So yes, it DOES affect me. I should be getting my pay and HER pay.

[adelaidemarie]

u r a most wise person i c, . thank u for being tadrapidly,

[xenon19831]

this seems to be a good strategy... really i hav a difficult co worker- attacker, complainer, know-it -all, ineffective... and oftentimes she is really annoying... but do i hav to listen to his/her point?

[Lo0pyDonut]

An insult is a verbal attack towards some one. The only imagery involved with this is the ability to see it.

[TadRapidly]

No, in fact our true nature is compassion. The problem is that people PROJECT their own fears, doubts and conclusions onto OTHERS. The only way that you can verify intolerance is to see the tendency towards intolerance in yourself. Check out Byron Katie.

[Lo0pyDonut]

Are you only trying to win a conversation by saying that it's in humanities natue to be wicked? Do people really have to express themselves negativly towards others or do they have a choice of controlling their emotions? You tell me. I personaly don't think I deserve anything that's said to me, nor did I do anything to deserve it. And just because people have the choice to to be nasty, dson't mean it's right. Until you realize this your no better then the ones who spread this corruption.

[TadRapidly]

The silver bullet? To REALIZE that YOU are the only difficult person in the world as it pertains to your reality. NOBODY is doing ANYTHING to YOU. YOU are not TAKING RESPONSIBILTY for your life-situation/ feelings. WAKE UP. BLAME will just reinforce your own misery.