Financial Ombudsman Service video-clip - 'My card got stopped abroad'

The Financial Ombudsman Service is a free service set up by law to settle complaints between consumers and businesses providing financial services.

If you have a complaint about your bank, insurance company or finance firm that you've not been able to sort out, the ombudsman may be able to help.

This video is about a consumer's bank card being stopped while abroad and shows how to bring a complaint to the ombudsman service.

Find out more about the ombudsman at http://www.financial-ombudsman.org.uk or phone 0845 080 1800

Category:

Nonprofits & Activism

Tags:

• Financial
• ombudsman
• service
• banking
• bank
• building society
• FOS
• help
• assistance
• fraud
• free
• complaint
• money
• credit
• card
• court
• dispute
• compensation
• independent
• redress
• blocked
• stopped
• abroad
• holiday

[chouslop15]

@jonattrains because the bank pays if you win or loose the case, and at the moment the uphold/reject ratio is 50/50, if you failed its because your complaint is unfounded or lack of evidence. The FOS helps thousands of people

[jonattrains]

The FOS are funded by the Financial insturtions, so how can they give a fair opinion,seems they are paid by the bank to cover your eyes and tell you that the bank is right in what ever it does.

just read some comments on .consumeractiongroup.co.uk

[kingwaldo100]

Dont trust the FOS, they are opinion makers and are living on another world.

If you are in debt, go bankrupt. These debt companies are like vultures, if your partner is pregant leave the country, because there is a very good chance she will not have the baby due to treats,excessive phone calls and harrassment. A corrupt system, banks lie, codes and acts are breached, FSA just watch and dont do anything. A failed system, no, banks are fully protected.

Ex IFA / Director ( 20+ clean service )

[peteatrov231]

it's not fair....I am really hungry. My bank decided to take a load of money out of one of my bank accounts, consequently I HAVE NO MONEY!!! Thanks NATWEST. YOU STINK!