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Leading Change - Be a Listener, Not Just a Tapper

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Uploaded by on Feb 8, 2011

http://www.AcceleratedGrowth.org. One of the primary reasons why most leaders have trouble leading change efforts is because they think like a tapper when they ought be thinking like a listener. To find out what that means, you'll want to watch this first point from my keynote at the OpenText Annual Conference at the Gaylord in Washington DC.

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