Brian Dunn Bio
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Here has been my experience with the GEEK SQUAD, it hasn't been positive or pleasant. In 7 days, I have been without my full technology suite. It started at the beginning, they failed to download all of the data off of my old notebook onto the new platforms I purchased. Because they didn't do that job correctly, they had to come to my home to finish that job. Several hours later, that problem was almost solved but on to the next. Router/Network setup, 3 - 4 hours later, router was up, nothing
CarolCangiano 7 months ago
Seems like Best Buy has lost it's focus. I called in to order one of the new tablets and was told it was "in stock and would ship within 1-2 days" by the rep. I get my order confirmation and found out it was PRE ORDERED and wouldn't ship for another 2 weeks!!!! The rep didn't even put his ID on the order because he knew he LIED to me! Also, since when is charging tax on shipping considered legal???
airsmith006 9 months ago
This was NOT SPAM but a legitimate complaint below. Funny that Best Buy thinks their customer complaints are spam:
Bought a Dell Laptop for Christmas for my Autistic child. Didn't work and had pink screen. Dell said it was defective. Best Buy would not honor the exchange they promised to make! An autistic child spent Christmas and the next day all upset because of them. Bad service and total dishonesty at store 554. I am a celeb so imagine how you will get treated!
CelebrityWire 1 year ago