Kodak GUA Video: CMO Hayzlett says "I've been in your shoes"

Kodak Chief Marketing Officer Jeff Hayzlett tells members of Kodak's Graphic Users' Association that as a former printer, he's been in their shoes, and that Kodak is a trusted guide through tough economic times.

Category:

Science & Technology

Tags:

• Kodak
• GUA
• workflow
• software
• graphic
• user
• association
• hayzlett
• jeff
• keynote

[MsSpratty]

I really hope that you lot who made this will take a minute to watch mine, please search Kodak Moment customer service and look at part 3, as it seems that this is what passes for customer service! the feedback was very disappointed all the way through. Somehow I feel that us mere consumers who make up an ever increasing section of your profit are undervalued and assume that your testing department should have a such a roasting over sending out shoddy goods! I am sick and tired of crap service!

[KodakTube]

@MsSpratty Really sorry to hear that. Are you having trouble? Can I help? Please email me via connect(at)kodak(dot)com.

thanks much for your feedback. It is always appreciated.

[MsSpratty]

From sticking a facebook comment on I have now had contact from Jochen Ehlert. The sad thing is that this gentleman is based in Germany and I am based in the UK and it took 5 days for me to get a response from the UK and that was a basic email! The customer service for consumers needs addressing as it is very poor!