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Uploaded by sbspalding on Mar 15, 2009
Tony Hsieh of Zappos' Keynote at SXSW. Fun fact, most of Zappos incoming calls are not directly related to sales. Websites you should visit:http://www.youtube.com/user/sbspalding - Our Channelhttp://www.howtosplitanatom.com - Steve's Bloghttp://www.culturahq.com - The idea factoryhttp://www.crossinggaps.com - They tell good stories
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