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BT Delivers Mission-Critical Voice and Data Services with Help from NetIQ

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Published on Aug 8, 2013

BT is one of the world's leading communications services companies, serving customers in the UK and a further 170 countries worldwide. Its broad solution portfolio includes fixed line services, broadband, mobile and network IT services.

Where the cost of downtime could run into millions of dollars per minute, BT must ensure the highest possible resilience across its increasingly sophisticated service offerings. Ric Bonnick, Head of Remote Services for BT Unified Trading, explains how NetIQ is helping his organization deliver mission-critical voice and data services to financial market traders.

With NetIQ technologies, BT can monitor not only its own platform but also customer-hosted VOIP and cloud solutions to enable true end-to-end quality of service. As the speed at which its customers do business grows, NetIQ is helping BT to stay ahead of the curve with advanced security and monitoring tools for both applications and networks.

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