A Conversation With...Amy Sample Ward of the Nonprofit Technology Network (NTEN)

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Uploaded by on May 4, 2011

Philanthropy News Digest recently sat down with NTEN membership director Amy Sample Ward to discuss why it's important for nonprofits to embrace social media. Ward also explains why "social CRM" -- the ability to track customer/constituent information and engagement across social media platforms -- will be the next big development in the social media space.

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