Course Description:
How do you manage process change? Is there a one-size fits all approach or do you really need a whole set of tools? What is a best-practice approach to managing process change today? This course will cover the major methodologies used to implement process transformation and examine the challenges, benefits and risks of each approach. A strategic framework for developing a business transformation roadmap and planning process change will help students be prepared to manage change efforts in their businesses.
The Process Transformation Continuum:
From Improvement to Innovation; from Reactionary Change to Revolutionary Change to Continuous Change
Process Improvement
Process Redesign
Business Process Reengineering
Business Process Management
Course Objectives:
Understand the opportunities and options for business process transformation
Learn the major methodologies and techniques for managing business process change
Learn a framework for process assessment, transformation and continual change management
Audience/Who Should Attend:
Those who are responsible for managing change in their organization
Those who want to learn a set of complimentary approaches to business transformation
Those who want to understand best practice approaches to process management
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