CSU: ITIL v3 Service Provider

This video introduces a service provider as explained in the ITIL v3 volume Service Strategy.
The video is one out of a series of study aids for students studying the topic ITI597 with Charles Sturt University.
The ITI597 module is provided in a dynamic online and real-time interactive environment, and supported with a virtual study environment located in SecondLife space, and videos such as these.
As subject coordinator I provide live web based sessions for all ITI597 students at least once a week, and strongly support any multimedia technology that makes blended and passionate learning a reality.
ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office.

Category:

Education

Tags:

• CSU
• ITIL
• V3
• Service
• Provider
• Charles
• Sturt
• University
• IT
• Masters
• Marco
• Cattaneo

[motaglay]

Amazing presentation, thanks so much for sharing :)

[zoemoonspell]

Marco has the best ITIL videos available online - this stuff should have been available years ago! Finally someone that actually shares some knowledge in ITSM space - the rest of the course providers either seem to sit on it, charge a fortune and only copy it from others! Way to go IsleBeeBach!