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Uploaded by CalPERSNetwork on Aug 25, 2010
Northern California region - Heidi Clark, Senior Account Manager representing Blue Shield of California, discusses HMO benefit plan and pharmacy changes for 2011.Handout http://www.calpers.ca.gov/eip-docs/member/video/view/nor-cal-handout3.pdfTranscript http://www.calpers.ca.gov/eip-docs/member/video/view/nor-cal-transcript3.pdf
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