How will readers use DOMINO?

DOMINO readers will use DOMINO to provoke conversation and action in and across work groups. Whether leading a department, a product or service line, a brand or a whole organization, readers will use the examples, tools, exercises and guiding metrics to get past the general notion that customer experience is good, to achieve a clear target customer experience and daily actions that drive real and positive financial performance.

Category:

People & Blogs

Tags:

• actionable how-to book
• advertising
• Aveus
• B2C
• brand
• business performance
• business strategy
• ceforprofit.com
• consulting
• creating turnaround
• customer experience
• Linda Ireland
• Domino
• executive
• financial performance
• front domino
• line of falling dominos
• marketing
• national leader research
• operationalizing change
• payoff. strategy
• turnaround performance