Professional Carpet Cleaning Tips : Selling Carpet Cleaning Services

Watch as a seasoned expert explains how to sell professional carpet-cleaning services in this free online video about carpet care.

Expert: David Green
Contact: www.thebestclean.net
Bio: David Green is the owner of Customer Choice Services Inc. He has been providing Utah with carpet, upholstery, tile grout, air duct windows, and blinds for over 10 years.
Filmmaker: joseph wilkins

Category:

Howto & Style

Tags:

• cleaning
• carpet
• spots
• stains
• products
• machines
• remove
• restoration
• removal
• cleaner
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• service
• tips
• freevideo
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• cleane

[Aerotechman]

@carpetrepair

Don't worry, I rely on manufacturers specifications before everything but common sense...the same with the CRI... those are more general guide lines or good common practice, but not the answer for everything. I prefer using a hot knife wherever feasible to seal edges... faster and better too!

[carpetrepair]

@Aerotechman

Don't listen to everything the CRI tells you. They say that you have to use seam sealer on both sides of a seam that is to be glued down prior to putting the seam together. OKAY! You can tell they haven't practiced that system except on a sample piece of carpet maybe, but a 50' foot seam or even a 100' foot seam (shaking my head) of 12 foot goods.

Also when re-installing do the central area first and the stretch outwards from your seams and then do whatever it is that you do!

[Aerotechman]

@carpetrepair

I do not install new carpet, but rather either do a re-install after water damage, or a stretch where needed. I use a power stretcher on almost every job for these applications. I believe in the 8 position stretch endorsed by the Carpet & Rug Institute for many situations, but there are times that is is either overkill, or not practical, because I am relaying existing carpet.

[carpetrepair]

@Aerotechman You don't need a power stretcher on every job, most installers don't understand how to stretch and more importantly to stretch a certain way.

If you have a hallway as well as bedrooms to do, Install the hallway first and extend the stretching from the doorway seam to the opposite end in the bedroom.

It's a slower process but it does a better job on seams. Heavier backings need power stretching, lighter backings you have to use your judgement. What is your stretching technique like?

[Aerotechman]

@carpetrepair Here in Atlanta they need power stretchers, and to understand the proper gully size so the carpet stays on the tackless... there are hacks everywhere!

I couldn't agree more on the mentoring, of lowest bidder mentality.

[carpetrepair]

@Aerotechman These guys are not professionals. No way! The carpet re-stretching industry is growing at a rampant pace and what is going on is that these so called installers are not "apprenticing and therefore no mentorship.

The carpets are supposed to be power stretched with the advent of "plastic" backings which are stiff when new and give too much with elasticity when being walked on.

I find the way of the "craftsman' has fallen to quick and below average and lowest bidder contractors.

[Aerotechman]

@carpetrepair

Ever have your carpet professionally Hot Water Extracted (steam cleaning)?

I flush over 2 gallons per minute thru our high flow & high recovery wands, and am still able to leave the carpet dry to the touch when I leave your home. Something almost unheard of unless you use a low moisture system. I do understand attention to detail and quality work, and am unlike most of my peers.

[Aerotechman]

@carpetrepair

I do re stretches using a power stretcher all the time to fix so called "professional" installation jobs where they ONLY used a knee kicker on the whole house.

But what do you expect when I can get a whole house of carpet installed for 39.00 -99.00... There are hacks in both our professions!

[carpetrepair]

@carpetrepair these screw-ups were created by people that did not know what they were doing!

I'm sure you are very good at what you do, you stay educated which is important. But to say education alone is going to make the "craftsman" does not make sense.

I believe "detail" is key to anything. Having a good eye for detail, a knack for being artistic with your hands taking the time and care to learn on job with the best and be the best and have a hard work ethic is what customer wants.

[carpetrepair]

@Aerotechman Ouch! Doing repairs, careful don't bite off more than you can chew!

I've invited Mike Holmes "Holmes on Homes" to come to a few jobs that I am fixing one is carpet cleaning costing another $500, a patch job on a sisal type berber very dense weave costing another $450 (I recommend you never touch unless you know what you are doing.) and a whole upstairs that was screwed up by carpet cleaners, they did not it stretched properly adding more of a mess and another $1,200.00 to the job!