Emily Yellin - Author "You Call Is (Not That) Importan to Us"

Emily decided to write Your Call Is (Not That) Important to Us while waiting on hold one day in her freezing cold house, only to argue on the phone for hours with customer service at a home warranty company before convincing someone to come fix her broken furnace. For more info please see http://www.emilyyellin.com/

And interview at Social Biz Atlanta with John (http://www.ColderICE.com)

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