Customer Care Call Centers

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Uploaded by on Sep 7, 2010

This mini movie is the result of a customized training by Lee Silber for the call center staff at VQ OrthoCare. The focus of the program is the connection between caring for the customer and caring about the company—and the positive impact it can have on a person's career. To learn more about Lee Silber's Undercover Speaker Series, go to http://www.leesilber.com.

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