Ordinary Indignity
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M'kay? @ 2:13
wyten 3 weeks ago
Oh, I can relate to this. GRRRRRRRRRRRRRRRR!!!!!!!!!!!!
reverbman100 5 months ago
I know that tech voice and name Chris. I quess I had better luck but it did take along time, that is one reason I got a speaker phone, I go about my business until I hear from whom I need to talk to. Also knowing and having all the information ready to provide them is very helpful.
lencho234 7 months ago
@LuchaBoyYT Well said....I've been working in call centers since 2005 and "if the people that gave us so much grief on the other hand had our jobs for a month,theyd think twice about how they treat us" is the perhaps the smartest statement i have ever heard
Weedman4201985 8 months ago
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LoveaaJeanei528 10 months ago
This is why I'm extremely proud of the fact that the company I work isn't outsourced. We sometimes even spend an hour on a call just to fix the problem. The customers who call us should be extremely grateful of this fact. Most phone tech support is like this now where the agent isn't even American and can barely speak decipherable English. I really feel for this customer. He was extremely polite, professional and cooperative through out and yet they only seemed to make things worse for him.
vio2112 10 months ago
I also lost my mind with HP, Telus, and Virgin Mobile. The only solution seems to stop purchasing anything
codylink 10 months ago
Called HP today and got the SAME On Hold jingle and prompts and all that. Altogether i spoke to 7 outsourced reps (3 in phillipines and 4 in India,i was able to pick up the dialects). I've worked in a call center for almost 3 years now,and i feel blessed with the ability to be patitent and WORK WITH PEOPLE no matter what. In defense of all the stress of that job situation,if the people that gave us so much grief on the other hand had our jobs for a month,theyd think twice about how they treat us
LuchaBoyYT 11 months ago 2
"chris"
bwhitepwns 11 months ago
I'm into my first year of support problems so I guess that makes me a newbie. I won't ever buy HP again due to support problems but actually it was the product that failed so far in 3 ways. I bought a Presario laptop with 3 year international warranty. The screen played up, then the mother board. Had them replaced and I still have problems. Warranty still active but they insist I return it to the country I purchased it from. Again. GREAT. Good product-Not. Good service-Not!
darkside9129 1 year ago