Excerpt from Forrester's IT Forum 2007. Forrester Research Vice President Bobby Cameron says many IT shops are settling for "just enough" IT excellence. They focus only on maturing IT's efficiency — failing to track the business results from IT-based investments and operations and putting little emphasis on business innovation. That's a problem because these IT shops will be left in the technology engine room as their companies adopt BT (Business Technology) — pervasive technology use that drives business results. May 15, 2007 in Nashville.
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