Created as a second chapter to Service That Sells!, Now That's Service That Sells! is a joint effort between Pencom International and well known restaurant operator, author and speaker, T.J. Schier, and is targeted to operators competing in today's challenging economic times. As guests become more savvy -- and competition more fierce, Now That's Service That Sells! leads restaurant managers of all types of operations to action-oriented concepts of better ways to "serve-us" instead of just delivering traditional, generic service.
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