Demonstration of how an end-user would connect back to IT's management console for remote diagnosis and repair of his notebook even though he cannot boot into Windows and is outside of the corporate firewall. Symantec senior technical manager Lee Bender showcases how an end-user would initiate a "fast call for help" using a key sequence on his notebook powered by the Intel Centrino 2 with vPro technology that enables him to connect to Symantec Altiris Management Console v7.
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