Technology solutions are quickly adapting to the Software-as-a-Service model, not just for usability for the customer, but for community development to offer quicker opinions on ease of use, adding more features, ensuring the product is simple, and making it easier to indentify and fix bugs (sorry everyone, its true - we all have them). Brian Javeline, CEO and President introduces MyOnlineToolbox.
This is a way for people to learn how technology solutions are created by keeping very focused on the customer. Sometimes the programmers behind a software company are not completely connected to talking with customers, hearing their feedback and even addressing complaints. Succesful companies use their customers in the most constructive way possible. This video introduces the "people first" perspective starting with education.
TheContractorShow 4 years ago