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Uploaded by on Nov 25, 2009

Today you use salesforce.com for sales, marketing, and customer support, but what if you could use it to power your online community? This session shows how weve built and evolved our community Web site to connect customers, provide self-service tools, and drive innovation. Youll walk away with best practices for how to set up a community site plus the know-how to increase customer loyalty and measurable results.

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Science & Technology

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Standard YouTube License

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  • Hi salesforce

    You really should never stop creating these videos as the quality really is outstanding and I just love watching them.

    Cheers to your success.

    Mark McCulloch

  • Leave a comment if you have any questions about this presentation.

    You can also find the presentation on SlideShare - search Online Community Powered by Salesforce and you will find it.

    Additionally follow us @jamiegrenney and @ericakuhl for updates

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