The value of subscription-model support

In this video from the Red Hat Stories series, Iain Gray, vice president of customer engagement at Red Hat, discusses the business model the company uses to provide exceptional customer support and produce great customer success. The Red Hat subscription model includes support without per-incident fees or limits on call volume, with pricing based on the criticality of the system supported--giving customers the flexibility and service they need, when they need it.

"We believe that the subscription model puts control back into the hands of the customer."
- Iain Gray

Hear more Red Hat Stories:
http://www.redhat.com/stories/

Category:

Science & Technology

Tags:

• Red
• Hat
• Open
• Source
• Virtualization
• Linux
• Middleware
• Software
• Free
• services
• support
• Iain Gray
• JBoss
• network
• RHN
• technical support
• phone support
• web support

[pallindrome007420]

so why don'y red hat launches its mobile OS ???.

like.apples(iphones), microsoft(windows phone) and google(android).as it has large open source market support also which is over 1billion.