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pldt customer service rep

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Uploaded by on Oct 13, 2006

a client call

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Comedy

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Standard YouTube License

  • likes, 5 dislikes

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Top Comments

  • hay nako maling mali naman ung girl dito! hays. active listening... dapat di nagmura ung representative.

  • ][_, {[]} ][_, ang bobo ng agent...

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All Comments (164)

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  • kainis .. bat ganun ang sagot ....d namn naiintindhan ang concern hahay

  • this only shows PLDT is hiring stupid agents. they should get more training programs PLDT SUCKS

  • This is one of the greatest errors that has enough grounds for termination -- cussing back at our clients (the other is calling numbers on the DNC list) during live calls. We call center agents are trained to be as professional as we can on the phone despite of being cussed, hung up and yelled at the phone. We should not let our emotions get the better onto us even though we are stressed out from working in the wee hours of the morning.

  • Ang ganda ng boses ng customer. Haha. Bobo ng agent amp

  • wla atang magandang training ground company mo at ganyan ka!!!!! na bwesit aq sayu!!!

  • catherine rosana putang ina ka!!!! gaga ka!! inconvenient part na nga sa lalaki nagmura kapa!! huy!! karapatan ng lalaki na magmura kasi cust yun at me inconveniency sa part nya putang ina ka!! ang bastos mo!! sana ma audit ka ng QUALITY ANALYST nio para matanggal kang gaga ka!!!

  • IMO:

    obvious n mali ung girl....customer service sya expect nya na ung mga ganung klaseng customer at natural na yun lalo na need nya na tlaga maayos un....at di naman direct n nagmura ung lalaki sa girl...napamura sya dahil sa problema sa connection...eh ung babae direct na nagmura sa lalaki...maayos naman makipag usap ung lalaki...ung babae di marunong mag explain utal utal pa @_@ un lng napansin ko hehehe...

  • nakaka turn on ung pagmumura nung lalake hahaha

  • makulet rin ung Customer e pero mali pa rin nung Agent

    mxadong sensitive ung Agent.. damn!

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