Head of Customer Service

http://www.thebettingheadhunter.com Head of Customer Service. Does this sound like the skill set you possess?

Contact Centre Management experience, ideally gained in an online environment

Experience in managing large teams in a 24/7 environment

Proven experience in delivering high calibre customer services

Proven success in achieving continuous improvement

Proven success at managing major change projects within a contact centre

Strong technical awareness of current and future opportunities in contact centre technology

Knowledge of gambling and gaming markets.

Able to react and troubleshoot in a real time environment.

It does?... well we need to be speaking so I can find out more about you and your career aspirations!

CNA Executive Search and The'Betting'Headhunter are working to help reshape the customer experience for a highly regarded gaming & gambling brand who are undertaking a root and branch review of their substantial operations. I can guarantee that the opportunity will be one of the best customer services roles in the sector! Call Gavin Chase 0121 702 1481 or 07838 206602 Head of Customer Service. http://www.thebettingheadhunter.com - created at http://animoto.com

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