Connecting People with Services (Episode 3) | PATH Street Outreach Video Series

The "Street Outreach" video series is designed to equip homeless service providers with skills and knowledge to do their jobs well. Rather than talking theoretically about skills and knowledge, these training videos show providers practicing them in real world settings.

The three episodes in the "Street Outreach" series represent a condensed timeline. The process of building rapport with someone experiencing homelessness can take weeks, months, or even years. The videos are intended to show how that process might unfold over time. Viewers should not expect that all outreach encounters move as quickly as those depicted in the videos.

Episode 3
In this final episode the outreach team provides the individual with an assortment of items, of which the individual takes a few that he could use. The rapport developed previously continues to expand when the individual engages the outreach workers in conversation about housing options. The outreach team is able to set the individual up with an appointment to find housing. The outreach team realizes that based on the outcome of this situation everyone's circumstances are different and that successes in outreach can be measured in small steps.

More information about the PATH program can be found at http://pathprogram.samhsa.gov

• Category

  Education