NTL:Home 120 Cable Modem Crash
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Hi, my ntl broadband modem also seems to crash whilst using google maps and then resets itself. Did you manage to fix it?
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did u manage to solve ur problem cos i am having the same 1 ??????????
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Im having a problem with my NTL:Home cable modem at the moment. like after an hour the SYNC light goes out and the D/C light comes on, and theres no connection whatsoever. i switch it off at the mains for 2 minutes and switch it on again and its fine, but then another hour later it does it again. it never used to do this, i dont get what the problem is
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I emailed Virgin Broadband customer services about the problem (I put this Youtube vid up as further information for them to look at. Wasn't really intended for anyone else but I forgot it was here.) They never responded, though within a week or two the problem went away and has never returned.
As the original problem with google maps had been going on for some time, it's possible they did something to fix the problem, so it's worth contacting them about it.
shyboyes 2 years ago
After contacting customer services several times and not getting any response, the problem eventually went away. It did take a week or two. Everything has been fine since.
As an educated guess I'd say that there was a fault between me and the cabinet at the end of the street that was rectified during routine maintenance or as a result of my messages to customer services.
Best of luck with your problem.
shyboyes 2 years ago