Foviance Webinar, part 2 World Usability Day 2009, 'Customer Experience in a Transparent World'

The webinar coincides with World Usability Day, where the theme for the day is, 'Designing for a Sustainable World'. WUD says of the theme, "Designing for a Sustainable World focuses on how our products and services impact our world."
This webinar will explain why investing in customer experience is now an imperative to sustain business in the long term. Marty will show how the changing nature of the anger/action relationship enabled by social media means that customer experience should be on the agenda at the highest level of the organisation.

Category:

Science & Technology

Tags:

• Foviance
• foviance webinar
• webinar
• world usability day
• WUD 2009
• WUD
• customer experience
• transparent world
• usability
• usability day
• world usability day 2009