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Business & Customer Service Tips : Exceptional Customer Service Techniques

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Uploaded by on May 19, 2009

Exceptional customer service techniques will include understanding the needs of the customer, being polite and offering extra incentives to frequent a business. Give rewards to customers to make them happy with tips from a marketing and sales manager in this free video on business.

Expert: Mark Clifton
Bio: Mark Clifton has an degree in marketing management from Oxford Brookes University, and has successfully completed the CELTA teacher training program of Cambridge University.
Filmmaker: Paul Volniansky

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