Gary Mitchell - 'Will Someone Please Answer the Phone?'

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Uploaded by on Mar 8, 2010

If you expect the phones to ring make sure that you have the processes in place to effectively handle the callers.

How many times have you heard this in the sales or Internet department each day? If you are saying this on the dealership side then it means that the callers are also saying it on their side, which cannot be good.

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