Field Service Employee and Subcontractor Management

http://www.bellasolutions.com Scheduling and dispatching field technicians and field sales resources are challenges for all service organizations. Many organizations rely on paper-based and telephone-based processes or out-of-date technology to link field service workers with the office. Traditionally, field resources have been required to physically visit an office or call office staff on the phone to receive dispatch instructions, which is costly and takes time that could be better spent servicing customers. At the remote service sites, workers often did not have ready access to the information required to complete the service call on the initial visit. In addition, once a service call was completed, the need for completed forms and other documents delayed the closing of the service order, which in turn delayed billing and reduced customer satisfaction. Bellas web based technology enables field service organizations to automate their schedules and dispatch processes, thereby reducing office costs and increasing technician and sales productivity.

About Bella Solutions:
Bella develops and markets a web based software application or SaaS (Software as a Service) for Field Service companies such as Cleaning Services, IT Services, Contractors, HVAC, and many more. Essentially, the software solution can be utilized in any industry that manages field sales and technicians or remote resources. Bella provides the ability to streamline business operations by providing CRM, Service Job Management, Scheduling Tools, Equipment Tracking, Employee and Vendor Management, Reporting, Accounting, and Inventory Management all from one application accessed from any computer connected to the internet.

Category:

Science & Technology

Tags:

• field
• service
• management
• software
• employee
• subcontractor