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Customer Service Training Tips : The Importance of Business Knowledge in Customer Service

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Uploaded by on Mar 4, 2008

Learn why it's important to have knowledge of the business for customer service with expert training tips in this free online customer service training video clip.

Expert: Pamela Unruh
Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field.
Filmmaker: Reel Media LLC

Category:

Howto & Style

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License:

Standard YouTube License

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  • Great tips. Thanks for the information. There is a lack of customer service at many places. Thanks for educating others to provide superior customer service.

  • i'm going to star working at "nco" and this is helping me for the position that i applay thanks...!!

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