OTRS in 60 seconds - Dummy Mail.

This video will show you how to quickly configure your OTRS to use anything as an email address. There are a lot of ways to configure a system like this, however this is the quickest!

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Category:

Science & Technology

Tags:

• otrs 3
• dummy email
• screencast
• tutorial
• sysconfig
• otrs training

[diginin1974]

@richardah1 This was in reply to a request for a system that does not send mails out at all. Therefore, no bounces :) Effectively, you should deregister all modules for sending, forwarding, and email tickets. This would create a pure telephone system.

diginin1974 17 seconds ago

[diginin1974]

This was in reply to a request for a system that does not send mails out at all. Therefore, no bounces :) Effectively, you should deregister all modules for sending, forwarding, and email tickets. This would create a pure telephone system.

[richardah1]

Won't you be getting emails bounced back? This doesn't seem to be a good solution.

What I would like to see is an option such as in Request Tracker were you have a check box to give you the option of sending a response to a customer.