Vegas.com was the recent host contact center site for the CCNG networking event in Las Vegas, NV sponsored by Interactive Intelligence and Altivon. Attendees heard from industry experts on various Best Practice topics and engaged in networking discussion groups with peers to exchange ideas and experiences around various Best Practice topics.
See the event video at -
http://www.youtube.com/watch?v=3Cctjtm6JjA
View webcast presentations from CCNG members for this and other CCNG events -
http://tinyurl.com/2b2e63a
Presenters included Rob Cate, Director of Contact Center at Vegas.com, Bob VanPeursem, Altivon.
Visit CCNG.com for more contact center best practice content, access to LinkedIn Groups, membership and more
www.CCNG.com
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