Cool Under Pressure | G5 Leadership Workshop

Cool Under Pressure communication skill training shows you how to stay smart, open and cool when conversations heat up. You'll learn how to ask questions and make points when the temperature starts to rise and bad communication habits creep slowly into everyday business situations: customer service conversations, project reviews, client meetings, interdepartmental discussions, mergers and acquisitions, reorganization, discussions with vendors, job interviews and negotiations.

By the end of Cool Under Pressure communication skill training, you'll know how to:

■ Ask the right questions, and know what to say, when clients or colleagues are sure they're right-and you're wrong
■ Keep differences of opinion from getting personal and veering the discussion or meeting off track
■ Create a culture that lives by a "we" work style vs. a "me-first" mentality
■ Get spirited debate without losing control of the conversation, or closing down when disagreement surfaces
■ Keep title, tenure and position from limiting honest discussion.

Category:

Education

Tags:

• communication
• skills
• training