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Microsoft Dynamics CRM 2013 Business Process Overview

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Published on Oct 7, 2013

In this video, Eric Boocock, Senior Product Marketing Manager for Microsoft Dynamics CRM shows you how agile process guidance lets you rapidly respond to a changing business. Learn how processes change Microsoft Dynamics CRM from data capture system to outcome driven and how to build and configure processes to meet your business needs. Learn more about Microsoft Dynamics CRM at http://msft.it/DynamicsCRM

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