Beware of Park Central Hotel in New York City - Review

A video review of Park Central hotel in New York City

Category:

Travel & Events

Tags:

• Park
• Central
• Hotel
• hotel
• reviews
• beware
• New
• York
• City

[sellanis]

The sad thing about this place is that it's in the best location ever. I didn't have high expectations for service - I just wanted to have a stay without negative incidents and this didn't happen. They ended up refunding me for the fraudulent charges but not until we spent two hours of time haggling with them. I also noticed that the hotel has a lot of apologies on yelp to unsatisfied customers. But after apologizing so many times, doesn't it occur to them to fix the problems?

[Doobielicious69]

@sellanis

I wish I had gotten an apology, but even if I had, I still would have posted this video on here because people should be made aware of this.

Not once did I receive an apology. Someone from the hotel or parent company never even bothered to reach out to me about this. Pretty bad if you ask me.

[sellanis]

I'm stayig at this hotel as I'm writing this and it's a Hell hole. My roomate went to the business center and spent $10 - they made five fraudulent charges to her credit card for services she didn't buy, The elevators don't work - had to walk through a stinky stairwell with a dead cockroach in the middle of the floor which has been there now for two days. Called the front desk because of IT problems - they transferred us to an outsourced IT vendor and charged us for the long distance call.

[Doobielicious69]

@sellanis

It's unfortunate you had a bad experience. I know what it's like. I'll never stay or recommend this hotel to anyone.

[pwt10]

raw sewage, so what does he do put his foot in it and wipes it on the carpet and walks around wtf

[Doobielicious69]

@pwt10

If you were to view the video and give some thought before posting this then I'm sure you would have figured out that maintenance staff did the same thing.

[Kowaldo]

just back from a week there - great hotel,

location was perfect, room was very clean and the maid service was fantastic

some people just like to moan for the hell of it

[tomdebenning]

This hotel is horrible. The first 2 minutes in the room we found a black thongs on the floor. There was no shower curtain, the outlet in the bath room did not have a cover. The heater was on all the time, and it was warm for us yet we had no way to adjust the temperture. We stayed there for a week, every day all the mate did was making the bed and providing the towels, most of the time the trash was still in the room when we got back on the evening. This place with a mate service every day yet

[hsrk13]

i loved this hotel :) maybe it was a faulty toilet?

[sellanis]

I agree - i don't think consumers get angry when companies make mistakes - i think they get angry when they don't get an apology for the mistake. The words "I'm sorry" go a long way but companies are so afraid to admit guilt in any way, they just say nothing. Go figure. Hope you have a better experience at your next hotel.

s

[darcyrowland]

But they did sort it out well and quickly and it was a very very good hotel :)

[darcyrowland]

i stayed there too and my toilet overflowed!