Magellan 3000T GPS - lockup (part 3 of 3)
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WARNING
Do not purchase a Magellan. The customer service is very poor. Check the internet for reviews.
3 years ago 5
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send it out for service and stop crying
fcamargo123 4 years ago
Obviously you've never dealt with Magellan's "tech support". They were rude, incapable / unwilling or even attempt a meaningful resolution, and even outright refused to issue an RMA saying it must be user error or misconfiguration. Uh, yeah... Problem is Magellan's support is outsourced offshore and the reps and customer service experience really is "that bad".
dmk08809 4 years ago
I did eventually get it repaired under warranty but it took literally weeks via countless emails and phone calls to push it that far. The new unit works adequately but still is far from stellar and I definitely would NOT recommend it. Had you bothered to actually READ the "about this video" you would have known it was sent for repair.
dmk08809 4 years ago