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30+ Reasons why CRM fails - (1/2)

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Uploaded by on Sep 26, 2008

Part 1 of a brief anecdotal review of what sales managers and implementers learn from their CRM (Customer Relationship Management) or SFA implementation experience.

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  • difficult to listen but he make very good points

  • This may be useful information, or it may not. Unfortunately what it definitely is, is impossible to listen to.

  • cool. I wish my teachers had been as passionate as this guy...

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