Communication Skills in Clinical Practice, Part 1 - The Basics By Dr. Robert Buckman

To Purchase the FULL DVD, please go to:
https://www.heatinc.ca/communication-skills-in-clinical-practice-part-1-the-b...

IN THIS DVD YOU WILL LEARN THE TECHNIQUES AND SEE ILLUSTRATIONS OF:

• The main objectives of all clinical interviews
(The 4E's -- Engaging, Empathy, Educating and Enlisting).

• An additional E - eliciting the patient's Expectations.

• The basic structure of the clinical interview: the C-L-A-S-S strategy
(Context-Listening Skills-Acknowledgement-Strategy-Summary)

• Many examples of how to use varies techniques.
(By themselves and in combination with other skills).

• Three perfect examples of How NOT To Do It
(Including one with the English actor and written John Cleese).

PRODUCT INFORMATION
71:00 minutes | Year 1999

For More info on the full DVD, please contact :
HEAT INC
416 538 9898
sales@heatinc.ca

Category:

Education

Tags:

• COMMUNICATION
• SKILLS
• IN
• CLINICAL
• PRACTICE:
• THE
• BASICS.
• dr
• buckman