eeVoices Greg Basham - Loyalty and the Bottom-line

Greg Basham, CEO, eeVoices, Hong Kong talks about the great work of Frederick Reicheld published in HBR 1996 and the importance of loyalty in employees and customers for the bottom line. Basham covers the 80/20 rule and how a business doesnt want or need every customer just like every employee doesnt fit your organization.

Visit https://www.eevoices.com/ or call 852-2262 2727 for more information on how eeVoices can help your organization to take the risk out of your people decisions.

Category:

Education

Tags:

• Reicheld
• loyalty
• employees
• customers
• 80/20 rule
• eevoices
• background check
• employment screening
• pre-employment
• reference check
• education check