Cape Cod Healthcare is a regional medical center located in southeastern Massachusetts. Because of their isolated location, recruiting and retaining talent is a difficult task. Richard Kropp decided to look into the causes of the nursing talent shortage.
Nurses turn over at about a 30% rate in the first year after nursing school. Cape Cod Health found that if they could retain nurses for one year turnover drops to about 12% and if they keep them for five years retention dropped to 3%. As it turns out, retention in nursing is tied to quality of management. So, Cape Cod found if they had high quality managers mentoring new hires, they would have a much better chance of retaining them through the fifth year.
Cape Cod Healthcare also worked with the workforce investment board to retrain workers in the nursing profession. Over the course of the last five years they've received over a million dollars in grant funding from the workforce investment board. Using this funding, partnering with the local community college and volunteering their own qualified employees to teach at the college have helped them build a much stronger pipeline. Of the hundred people that they've trained only three have decided to leave the nursing profession.
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