Ron Kaufman - Quality Service LIVE Part 12

Ron Kaufman rocks the audience at the National Achiever's Congress with this highest rated presentation of "Quality Service LIVE! Ninety minutes of the best customer service training anywhere in the world.

To learn more about Ron Kaufman (customer service guru), go to:
http://www.RonKaufman.com/

To improve and build your customer service culture, visit:
http://www.UpYourService.com/

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Tags:

• Ron
• Kaufman
• ron
• kaufman
• customer
• service
• training
• expert
• consultant
• trainer
• speaker
• author
• loyalty
• satisfaction
• quality

[lancebebe]

amazing.

watch a ton of customer service program from big training companies but this surpass it all.

im a freelance trainer and will finishing my customer service module.Can I use some of your lectures and key points?I love training and I also believe that companies are losing too much profit bec of bad service.Thanks so much.More power!

[RonKaufman]

Thanks for your note. It's people like YOU that keep me doing what I do - the speaking, traveling, writing. Whatever uplifting encouragement I bring to the world, it's people Like You who take that same spirit and, in your own ways, spread it out to so many more.

I hope we meet each other one day. When it happens, please do come up and say "hello" to me, and remind me that YOU are the person who wrote. I will be touched to meet you then.

Best, Ron Kaufman

[inrsoul]

Mr Kaufman, great stuff. Or should I say, quality stuff :)

[bhattacharya666]

This right here is the Gold standard of Customer Service training. Mr Kauffman, you are a brilliant man.I've watched this video 50 times and it never gets old. Perhaps one day I'll have the privilege of seeing you live.

[babygal47]

hey ron i love your lecture..and i think you gave one of the most intresting speech ever and you are fun to listen to. Btw it is really lights up my day cos i am study for my marketing exam tommorrow and u explain customer service quality well enought to enlighten me to write for my exam...just hope that your topic does appear in my exam tmr..btw i live in singapore too..

[ThejeshR123]

Hi Ron, I am a gr8 fan of yours ever since I entered service industry. Infact, i implement many of your ideas realtime. Would it be okay with you if I use few of your examples? or imitate few of them...

Thanks a ton ...for being there...

Gud luck anddddddd plz accept this as a Thankyou card for delivering exceptional service to the customer service industry......

[F0S85]

It's absolutely stunning... Incredible speaker. Thanks Ron, it's inspiring me.. ^^

[hipocond]

Mr Ron it is simply amazing how you can motivate someone to be better, Im a student from mexico, and right now Im taking some classes about quality service, my career is about tourism, thats how I found tour video, it is unbelieveble! unfortunetly most of my classmates don't speak english, they are learning, I was just wondering if you have your material with spanish subtitles or even in spanish language? congratulations, I will visit your page. once again amazing.

[kosks]

this is good :)

[jim6]

SIMPLY EXCELLENT