2009 Award Winner: The Red Cross Call Centre

Partners: TELUS, Canadian Red Cross Lower Mainland Region, Government of BC (PEP)

About the Partnership: The Red Cross Call Centre is an integral part of British Columbias Disaster Response Centre. Using the CallCentreAnywhere TELUS technology allows Canadian Red Cross volunteers and staff to login and receive calls wherever they may be during a crisis. This collaboration allowed those with expertise in disaster management to access telecommunication experts, system hardware, training professionals and the volunteer support of TELUS retired pool of call agents. The Red Cross Call Centre can be operational 7 days a week, 24 hours per day during major emergencies. More than 80% of disaster relief communication is carried out by volunteers.

Established in 1996, the Imagine Canada's Canadian Business & Community Partnership Awards recognize and celebrate outstanding partnerships between business and nonprofit organizations that are finding innovative ways to support and strengthen Canadian communities. About Imagine Canada awards programs: http://www.imaginecanada.ca/?q=en/node/26

Category:

Nonprofits & Activism

Tags:

• TELUS
• Canadian Red Cross
• Imagine Canada
• Charity
• Nonprofit
• Community Investment
• Caring Company
• Canada
• Red Cross Call Centre
• Red Cross